What happens to the details you send
Your enquiry goes to the sales desk on WhatsApp or by email when you send it. You do not need an account: the enquiry builder prepares your message in your browser.
In your browser: a tab-session lead reference, the first page you opened, and an approved public source, medium or route label where a link provides one.
With the sales desk: only what you send, on WhatsApp or by email.
To ask for deletion: email sales@wangyudian.com.
What your browser keeps
Your browser may keep a short lead reference, the first Wangyudian page opened in that tab, and a source. If a link includes a recognised source, medium or route label, it keeps those short tags instead of the link itself. Recognised search and social websites are recorded by name; other referring websites appear as "referral". Without a recognised tag or referring website, the source is "direct".
The browser prepares those details for your WhatsApp message, email or copied enquiry. The enquiry builder does not transmit your draft or its lead reference automatically. These details stay in tab-session storage; browser session and privacy settings determine when they are cleared.
What you send, and where it goes
- WhatsApp. Your message, WhatsApp name and number reach the sales desk. The prepared text adds the page name and address, first page, source and any accepted public medium or route label. Delete them before sending if you prefer. WhatsApp handles the conversation under WhatsApp's own privacy policy.
- Email. Mail to sales@wangyudian.com is forwarded to the sales desk's mailbox. A prepared enquiry includes the same context lines as WhatsApp and the copied version.
- Design files and photos. Photos, names, numbers and logos are used to make your order and the design draft you approve. Wangyudian keeps them private, and uses none of them as site imagery without your written permission.
Messages and mail are kept for as long as answering and following up your enquiry needs. Your design and order details go to Wangyudian, which prints and supplies your order.
Design retention
Wangyudian keeps your design for six months. Each repeat order starts a new six-month retention period. By default, the retained design files are deleted when that period ends.
For a repeat order using a retained design, you do not need to send the artwork again. Wangyudian sends a new design draft for your confirmation before production. Keep your own copy of the approved draft so you can supply it again after the retention period.
Wangyudian's internal team can access the retained design files. The files are not shared outside the company without your consent.
Hosting, fonts and traffic measurement
The hosting provider keeps standard request logs, including your IP address. Page fonts load from Google Fonts, which receives it too. The sales desk uses neither service to identify you.
Cloudflare Web Analytics measures visits and page performance. Cloudflare states that this service does not use cookies or local storage for analytics and does not track people across websites. Read Cloudflare's explanation of its analytics and privacy.
What does not happen
- No advertising pixels or retargeting.
- Wangyudian sets no cookies of its own.
- Enquiry details are not passed to advertisers or data brokers.
- No marketing email unless you ask for one.
Who answers a request
Wangyudian Sports is the English-language international sales desk for Guangzhou Wangyu Dian Trading Co., Ltd., which prints and supplies football shin guards to the buyer's design. The sales desk answers every request.
Email sales@wangyudian.com or use the contact page. Ask to see, correct or delete what the desk holds, or withdraw permission to use your design. The reply comes on the channel you used.
Rights and takedowns
A rights or privacy complaint goes to sales@wangyudian.com. The image or page comes down first, and the discussion follows.